Level 4 Certificate in Business Management

Business & Management - ANZ Training
Qualification Overview

EBMA Level 2 Diploma in Business and Management aims to equip learners with sound knowledge of the business environment, administrative procedures, customer care, policies and knowledge of how to succeed in business and management role. It assumes no prior knowledge of business, management or administrative skills, therefore, it provides an all-encompassing knowledge of the business environment, management skills, financial operations, customer care skills, and communication skills. These units have been designed to provide learners with the knowledge of how to apply themselves to work and be able to know how to progress their careers in administration and management.

Learning Objectives

By the end of the qualification, learners will be able to -

  • Understand the effectiveness of team working within the organisation.
  • Understand the performance within the business environment.
  • Identify the importance of managing finance.
  • Understand management analysis for the business environment.
  • Understand the principles of good customer service and to provide good customer care.
  • Understand organisation policies to deal with customer requirements.
  • Understand different ways of communication.
  • Understand methods to communicate information within the organisation.
  • Understand needs and wants of the customer in new business.
  • Understand how to market products or services in business.
  • Know how to sell products and services

Course Structure

The overall structure of the course is based on four modules that cover a number of topics relating to learning outcomes. Learners will be invited to attend lectures and workshops that will introduce the subject matter. Learners must complete four units successfully and achieve 40 credits before the Diploma can be issued.

Entry Requirements

The Qualifications have been designed to be accessible without artificial barriers that restrict access and progression. Entry to the Qualifications will be through centre interview, and the candidates will be expected to hold the following -

  • Learners who have demonstrated some ability and possess Qualifications at Level 3, for example, ‘A’ Levels or vocational awards;
  • Learners who have spent some time in an organisational role and shown they have capability and drive to develop
  • Learners seeking further professional development and gain work-related skills and know-how.


Each unit within the qualification is assessed through an assignment.

Assignment tasks will be written in a way to make them realistic ‘work-related’ tasks wherever possible. Knowledge, understanding and application will need to be demonstrated by Learners. Original thought, problem solving and recommendations on actions will also be asked for from the Learner where appropriate for the unit. Intellectual rigour will be expected appropriate to the level of the Qualification.

Assignments will contain a question strand for each of the given unit’s Learning Outcomes. The assignment tasks will address the LO (Learning Outcome) and AC (Assessment Criteria) requirements. Within assignments there will always be requirements for Learner’s to engage with important and relevant theory that underpins the subject area. The assignment questions will require Learners to draw on real organisations to illustrate their answers.

A mark of at least 40% is required for a unit to be passed and the credit achieved. This same pass mark applies to all units that contribute to the Diploma. Once a unit pass mark has been agreed by and credit awarded, the student may not be re-assessed in that unit.

EBMA undertakes external moderation to monitor the assessment and internal moderation processes within the centre to make sure the assessment remains fit for purpose and that the assessment process and practices by the centre continue to meet EBMA’s centre recognition requirements.

Fees Information

Learner(s) can study this qualification directly with EBMA through its virtual learning environment, or via recognised centres. Recognised centres are training providers, employers, colleges or universities, which are recognised by EBMA to deliver this qualification.

Study Directly with EBMA – Online through virtual learning environment

UK & International Students Fees: £900.00 (£150.00/unit)

Study with EBMA Recognised Centres

In this case, you just have to pay Registration fee to EBMA. However, your study centre will charge course tuition fee. Please consult through our fees page for latest information.

Funding Opportunities
For Learners

This qualification is an approved qualification for funding. You must be 19 or older on the first day of your course at an approved college or training provider in England.

You can apply for an Advanced Learner Loan to help with the costs of a course at a college or training provider in England. Please note that Loan eligibility doesn’t depend on your income and there are no credit checks. It is much like the student loans for university courses.

For Centres

To offer Advanced Learning Loans to potential learners, you must have a loan facility with the Skills Funding Agency as an approved provider and falls on the SFA Register of Training Organisations.

Support and Training

Qualification Specification

Qualification specification includes all elements and requirements with respect of each of the details that apply to the qualification. Qualification specification is useful document for students, centres and centre staff.

Training for Centre Staff

Book your training today and achieve recognised qualification in assessment and internal quality assurance. Following courses are available for individuals those who want to become assessors & IQA/IV.

  • Level 3 Award in Understanding the Principles and Practices of Assessment (QCF)
  • Level 3 Award in Assessing Competence in the Work Environment (QCF)
  • Level 3 Award in Assessing Vocational Achievement (QCF)
  • Level 3 Certificate in Assessing Vocational Achievement (QCF)

Internal Quality Assurance/Internal Verifier
  • Level 4 Award in Internal Quality Assurance of Assessment Processes and Practice (QCF)
  • Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice (QCF)

Please contact us if you would like to book your training and to achieve recognised qualification in assessment and internal quality assurance.

Career Development

Learners completing the Level 4 Certificate in Business Management will allow progress to:

  • the Level 5 Diploma in Business Management, or
  • the second year of undergraduate study in business management; or
  • Directly into employment in an associated profession.

University Pathways

Qualifi Level 4 Certificate in Business Management provides progression to Qualifi Level 5 Diploma in Business Management; alternatively, students can apply to Year 2 of Universities Bachelor Honour degree programmes.Please visit http://www.qualifi.net/learning-pathways/